3ways_carre

3 ways to use Knowledge Plaza

Our customers use the platform for 3 main purposes: knowledge sharing, market intelligence and enterprise collaboration. In some cases, Knowledge Plaza is used for one purpose only when in other organizations, a mix of the 3 usages is observed. KNOWLEDGE SHARING Managing what employees know plays a...

7questions_carre

7 questions to evaluate your knowledge sharing project

When setting up a collaborative platform, a needs and fears analysis of your organization will avoid developing usages that do not address challenges faced by your teams. Very quickly, the common goal you share with your Customer Success teams will be to centralize our efforts...

moving_carre

Moving towards social knowledge

Managing information and knowledge is often perceived as a top-down activity, encouraging people from specific fields to contribute to specific communities on specific topics. The existing and created knowledge has been used, cataloged, indexed and reused. Knowledge has been managed with a focus on objectives...

livre sur le social knowledge, social knowledge

The Age of Social Knowledge has arrived (Whitepaper)

Knowledge Management is one of the hardest tasks facing any large organisation. Now with the rise of social platforms large companies finally have the ability to harness the power of crowds inside the heads of their thousands of staff. When our UK partner Simply Communicate asked over 100...

Knowledge Sharing Canvas KM Toolkit

Knowledge Sharing Canvas

by Raphaël Briner This might look like a football strategy map, but trust us, it isn't! Albeit the experience might lead you to observe a few passes and tackles being shared amongst midfielders and forwards...