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Knowledge Tour London

How to convince your boss to let you attend the Knowledge Tour London

  Network Network Network Meet peers, business experts and knowledgeable professionals from all over the country. You get access to the best and brightest thought leaders in the industry and get a chance to pick their brain!   New Insights & Actionable tips for the water cooler gang Learning from real...

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10 essential factors for a successful platform set up – summary

Hélène Marcq Customer Success Officer     1. Ensure strong and exemplary support from the highest level Obtain management approval and commitment Register the approach in a global strategy Engage the most influential people / leaders Read more   2. Dedicate an internal team to the project Set a project management team that combines the expertises and functions Choose...

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The thinking behind the Knowledge Sharing Canvas design

This interview was conducted by Ana Neves for Knowman to understand the creation process behind the Knowledge Sharing Canvas designed by Raphael Briner. “The magic lies within stories, feelings, intuitions giving us motivation to come with facts, experiences, transformative and external factors disconnected from the internal system and...

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Fresh news from Knowledge Plaza HQ

We are delighted to share with you news about our business and our organisation's growth. Knowledge Plaza, the most complete Knowledge Sharing platform in Lecko's solution benchmark, is blooming with new talents and new clients.  Great new talents Welcome to Gaël, Tim, Gabrielle, Coraline, Julien, Nico, Quentin, Joachim, Ingrid, Anissa. They...

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3 ways to use Knowledge Plaza

Our customers use the platform for 3 main purposes: knowledge sharing, market intelligence and enterprise collaboration. In some cases, Knowledge Plaza is used for one purpose only when in other organizations, a mix of the 3 usages is observed. KNOWLEDGE SHARING Managing what employees know plays a...

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7 questions to evaluate your knowledge sharing project

When setting up a collaborative platform, a needs and fears analysis of your organization will avoid developing usages that do not address challenges faced by your teams. Very quickly, the common goal you share with your Customer Success teams will be to centralize our efforts...

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Moving towards social knowledge

Managing information and knowledge is often perceived as a top-down activity, encouraging people from specific fields to contribute to specific communities on specific topics. The existing and created knowledge has been used, cataloged, indexed and reused. Knowledge has been managed with a focus on objectives...